Resolved -
This incident has been resolved.
Jul 17, 13:47 PDT
Monitoring -
A fix has been implemented and we are monitoring the results. Next update will be posted in 2 hours
Jul 17, 12:16 PDT
Identified -
We are experiencing an issue with delayed Shopify/Ecommerce updates. We are looking into the situation and we will have a new update within next hour
Jul 17, 12:01 PDT
Investigating -
We are experiencing an outage on our ingestion pipeline and we are currently investigating it. We'll post an update in the next hour
Jul 17, 11:23 PDT
Resolved -
This incident has been resolved on instagram side. The webhooks are working as normal.
Jul 12, 02:19 PDT
Identified -
Currently, some of the instagram accounts are not receiving webhooks for the DM's. This is due to an outage on Meta side https://metastatus.com/ig-messenger.
Jul 11, 20:30 PDT