Identified - We sometimes receive some notifications from Outlook with a delay when a new email is received, which results in tickets being created with a delay. The Outlook team identified an issue that might be related and have begun building a fix, more details on their status page: https://portal.office.com/servicestatus and https://portal.office.com/Adminportal/Home#/servicehealth
Sep 22, 07:29 PDT
Sep 22, 07:29 PDT
About This Site
Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates.
Helpdesk
Operational
REST API
?
Operational
Web App
?
Operational
Mobile Apps
?
Operational
Helpdesk Integrations
?
Degraded Performance
Email
?
Operational
Mailgun SMTP
Operational
Mailgun inbound email
Operational
Mailgun outbound email
Operational
Mailgun API
Operational
Gmail
Operational
Outlook
?
Degraded Performance
Live Chat
?
Operational
Smooch Core API
?
Operational
Facebook Posts & Comments
?
Operational
Instagram comments
?
Operational
Shopify integration
Operational
Shopify API & Mobile
Operational
Aircall Public API
Operational
Aircall Aircall Apps
Operational
Stripe API
Operational
Facebook Messenger
?
Operational
ReCharge integration
Operational
Native Phone
Operational
Instagram Direct Messages
Operational
Helpdesk Clusters
?
Operational
us-east1-main
Operational
us-east4-65cd
Operational
us-east1-2607
Operational
aus-southeast1-fcb9
Operational
europe-west3-86c1
Operational
us-central1-d8ff
Operational
Infrastructure & Cloud
Operational
Google Cloud Platform Google Container Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Cloud Pub/Sub
Operational
Google Cloud Platform Google Cloud DNS
Operational
Google Cloud Platform Google Cloud SQL
Operational
Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.