All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Uptime over the past 90 days. View historical uptime.
Helpdesk ? Operational
Main Website ? Operational
Gorgias Chrome Sharing API ? Operational
mailgun SMTP Operational
mailgun Inbound email processing Operational
mailgun Outbound Delivery Operational
mailgun Events & Logs Operational
mailgun API Operational
Aircall Integrations Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud DNS Operational
Shopify API & Mobile Operational
Mobile App Operational
Smooch.io Smooch Core API Operational
Smooch.io Web SDK Operational
Integrations Operational
90 days ago
99.85 % uptime
Today
Email ? Operational
Outlook integration ? Operational
90 days ago
99.71 % uptime
Today
Live Chat integration ? Operational
Facebook integration ? Operational
Instagram integration ? Operational
Shopify integration Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloudflare API Operational
Cloudflare DNS Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Background Tasks Duration (average) ?
Fetching
HTTP Response Latency (average)
Fetching
Past Incidents
Feb 21, 2020

No incidents reported today.

Feb 20, 2020
Live view count updates are delayed
Resolved - View counts should now be displayed in time.
Feb 20, 10:12 PST
Investigating - We're currently experiencing high latency issues with the view counts.
Feb 20, 08:57 PST
Feb 19, 2020

No incidents reported.

Feb 18, 2020
Cannot reply to Facebook comments
Resolved - This issue has now been resolved, you should be able to resume sending Facebook comments from Gorgias.
Feb 18, 09:17 PST
Identified - Due to an ongoing issue with Facebook servers, it is currently impossible to reply to Facebook comments. We're monitoring the situation and will keep you updated as soon as it is resolved. You can have more information about this incident here: https://developers.facebook.com/support/bugs/2485180271745336/
Feb 13, 12:44 PST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

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