All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates.

Helpdesk Operational
90 days ago
99.96 % uptime
Today
REST API ? Operational
90 days ago
99.96 % uptime
Today
Web App ? Operational
90 days ago
99.96 % uptime
Today
Mobile Apps ? Operational
90 days ago
99.96 % uptime
Today
Helpdesk Integrations ? Operational
90 days ago
99.65 % uptime
Today
Email ? Operational
Mailgun SMTP Operational
Mailgun inbound email Operational
Mailgun outbound email Operational
Mailgun API Operational
Gmail Operational
90 days ago
99.96 % uptime
Today
Outlook ? Operational
90 days ago
99.96 % uptime
Today
Live Chat ? Operational
Smooch Core API ? Operational
Facebook Posts & Comments ? Operational
Instagram comments ? Operational
Shopify integration Operational
90 days ago
99.94 % uptime
Today
Shopify API & Mobile Operational
Aircall Public API Operational
Aircall Aircall Apps Operational
Stripe API Operational
Facebook Messenger ? Operational
90 days ago
99.96 % uptime
Today
ReCharge integration Operational
90 days ago
99.96 % uptime
Today
Native Phone Operational
90 days ago
99.87 % uptime
Today
Instagram Direct Messages Operational
90 days ago
97.89 % uptime
Today
Yotpo ? Operational
90 days ago
99.67 % uptime
Today
Helpdesk Clusters ? Operational
90 days ago
99.96 % uptime
Today
us-east1-635c Operational
90 days ago
99.96 % uptime
Today
us-east4-65cd Operational
90 days ago
99.96 % uptime
Today
us-east1-2607 Operational
90 days ago
99.96 % uptime
Today
aus-southeast1-fcb9 Operational
90 days ago
99.96 % uptime
Today
europe-west3-86c1 Operational
90 days ago
99.96 % uptime
Today
us-central1-d8ff Operational
90 days ago
99.96 % uptime
Today
Infrastructure & Cloud Operational
90 days ago
99.85 % uptime
Today
Google Cloud Platform Google Container Engine Operational
90 days ago
99.85 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud SQL Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Background Tasks Duration (average) ?
Fetching
REST API Response Latency (average) ?
Fetching
Past Incidents
Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022
Resolved - This incident has been resolved.
Jan 22, 13:47 PST
Monitoring - A fix has been implemented, we are monitoring the results.
Jan 22, 12:45 PST
Investigating - We are currently investigating the issue
Jan 22, 11:25 PST
Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - The necessary maintenance task to resolve this incident is over, everything is back to normal.

If you still encounter any issues or have a question please reach out to support@gorgias.com
Jan 13, 10:21 PST
Update - The maintenance operation necessary to resolve those degraded performances is still running at this time, it may take another few hours to be entirely resolved
Jan 13, 03:12 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 12, 09:28 PST