All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Uptime over the past 90 days. View historical uptime.
Helpdesk ? Operational
Main Website ? Operational
Gorgias Chrome Sharing API ? Operational
mailgun SMTP Operational
mailgun Inbound email processing Operational
mailgun Outbound Delivery Operational
mailgun Events & Logs Operational
mailgun API Operational
Aircall Integrations Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud DNS Operational
Shopify API & Mobile Operational
Mobile App Operational
Smooch.io Smooch Core API Operational
Smooch.io Web SDK Operational
Integrations Operational
90 days ago
99.85 % uptime
Today
Email ? Operational
Outlook integration ? Operational
90 days ago
99.71 % uptime
Today
Live Chat integration ? Operational
Facebook integration ? Operational
Instagram integration ? Operational
Shopify integration Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloudflare API Operational
Cloudflare DNS Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Background Tasks Duration (average) ?
Fetching
HTTP Response Latency (average)
Fetching
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020
Not receiving updates for Facebook integrations
Resolved - This incident has been resolved.
Jan 8, 17:35 PST
Monitoring - This should now be fixed and all pages should be receiving Facebook comments, Instagram comments and Messenger messages. We're monitoring the situation.
Jan 8, 14:58 PST
Identified - We've identified the issue and are currently fixing it, you should start receiving Facebook messages, comments and Instagram comments again soon. Unfortunately we will not be able to import missed messages.
Jan 8, 14:34 PST
Investigating - Facebook is not sending us updates for Facebook comments, Instagram comments and Messenger conversation since this morning, 10.30am PST. We're currently investigating.
Jan 8, 14:04 PST
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