All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Uptime over the past 90 days. View historical uptime.
Helpdesk ? Operational
Main Website ? Operational
Gorgias Chrome Sharing API ? Operational
mailgun SMTP Operational
mailgun Inbound email processing Operational
mailgun Outbound Delivery Operational
mailgun Events & Logs Operational
mailgun API Operational
Aircall Integrations Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud DNS Operational
Shopify API & Mobile Operational
Mobile App Operational
Smooch.io Smooch Core API Operational
Smooch.io Web SDK Operational
Integrations Operational
90 days ago
99.71 % uptime
Today
Email ? Operational
Outlook integration ? Operational
90 days ago
99.71 % uptime
Today
Live Chat integration ? Operational
Facebook integration ? Operational
Instagram integration ? Operational
Cloudflare Cloudflare API Operational
Cloudflare DNS Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Background Tasks Duration (average) ?
Fetching
HTTP Response Latency (average)
Fetching
Past Incidents
Dec 10, 2019

No incidents reported today.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019
Some Outlook emails are not coming in
Resolved - The issue was resolved and all missed emails have been imported.
Dec 3, 08:51 PST
Investigating - Some Outlook / Office365 are currently not receiving emails, or missing some emails. We're currently investigating this issue and will let you know as soon as we have updates.
Dec 2, 12:25 PST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Live updates (view counts and incoming message updates) are delayed
Resolved - Live updates should be back to normal.
Nov 29, 11:33 PST
Monitoring - View counts and other live updates are now functioning. Please refresh your page if it's not working for you. We're continuing to monitor the situation.
Nov 29, 11:01 PST
Investigating - We're currently experiencing high latency issues with the view counts, sending messages are loading slowly, and incoming messages are not automatically updated.
Nov 29, 09:58 PST
Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

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