Resolved -
Our Phone provider has resolved this incident and we will continue to monitor status.
Mar 31, 10:31 PDT
Update -
Our Phone provider has Identified the issue and is scaling up systems and deployed new hosts in order to ease issues.
Mar 31, 10:04 PDT
Update -
Our Phone provider has partial outage and working on a fix. We will post an update in one hour or as soon as the issue has been resolved.
Mar 31, 09:22 PDT
Identified -
We have raised the issue to our phone provider, and we are following up with them on resolving the issue.
Mar 31, 09:11 PDT
Resolved -
This incident has been resolved.
Mar 29, 03:36 PDT
Monitoring -
The following features have degraded performances on Machine Learning related features: - AI agent - Auto QA - Ticket fields
Mar 28, 10:14 PDT