OpenAI outage impacting some AI features
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Dec
12
,
2024
-
00:51
UTC
Update
A fix has been implemented and we are monitoring the results.
Posted
Dec
12
,
2024
-
00:39
UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Dec
12
,
2024
-
00:32
UTC
Identified
OpenAI is experiencing a large outage:
https://status.openai.com/incidents/ctrsv3lwd797
Impacted features are AI Agent, AutoQA, and Ticket Intent Detection.
We are working on a solution and will provide updates as soon as possible.
Posted
Dec
12
,
2024
-
00:19
UTC
This incident affected: Automate (AI Agent).
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