Outdated search results in ticket search and views filters
Incident Report for Gorgias
This incident has been resolved.
Posted Jun 20, 2023 - 23:49 PDT
A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2023 - 16:35 PDT
We are continuing to work on a fix for this issue.
Posted Jun 20, 2023 - 16:09 PDT
The issue has been identified and a fix is being implemented.
Posted Jun 20, 2023 - 14:48 PDT
We are currently investigating this issue.
Posted Jun 20, 2023 - 13:01 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).