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Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Jun 21, 2023 - 06:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2023 - 23:35 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 20, 2023 - 23:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 20, 2023 - 21:48 UTC

Investigating

We are currently investigating this issue.
Posted Jun 20, 2023 - 20:01 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).
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