Maintenance operation required
Completed
The scheduled maintenance has been completed.
Posted May 16, 2021 - 02:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2021 - 01:30 PDT
Scheduled
We will be undergoing scheduled maintenance during this time.
Posted May 12, 2021 - 10:05 PDT
This scheduled maintenance affected: Helpdesk (REST API, Web App, Mobile Apps), Helpdesk Integrations (Email, Mailgun SMTP, Mailgun inbound email, Mailgun outbound email, Mailgun API, Gmail, Outlook, Live Chat, Smooch Core API, Facebook Posts & Comments, Instagram comments, Shopify integration, Shopify API & Mobile, Aircall Public API, Aircall Aircall Apps, Stripe API, Facebook Messenger, ReCharge integration), and Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1).