Chat is malfunctioning

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 09:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2021 - 09:24 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 13, 2021 - 09:22 PDT

Investigating

We are currently investigating this issue.

Posted Oct 13, 2021 - 09:20 PDT

This incident affected: Helpdesk Integrations (Live Chat).