A fix has been implemented to allow the connection of non-localized Facebook pages. Localized Facebook pages could still be affected by this issue. We are continuing to monitor the situation.
Posted Sep 22, 2021 - 12:58 UTC
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Switching a Facebook page to the new page experience deactivates all Facebook integration in Gorgias. We are currently working on a workaround to be able to reintegrate non-location pages and we have opened a bug on Facebook's side here: https://developers.facebook.com/support/bugs/1214384619039543/