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Incident Report for Gorgias

Resolved

This incident has been resolved. All help center websites are back to normal.

Posted Aug 21, 2025 - 09:55 UTC

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2025 - 09:35 UTC

We identified the issue and continuing to work on a fix for this issue.

Posted Aug 21, 2025 - 09:12 UTC

This incident affected: Help Center (Customer Help Center website).