Facebook services are experiencing some issues which are impacting Facebook Integrations on the helpdesk

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Sep 17, 2020 - 18:49 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2020 - 18:22 UTC

Investigating

We are currently investigating this issue.

Posted Sep 17, 2020 - 18:22 UTC

This incident affected: Helpdesk (REST API, Web App, Mobile Apps), Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607), Website, and Helpdesk Integrations (Facebook Posts & Comments, Instagram comments).