Some helpdesks may be unresponsive
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Sep 18, 2024 - 13:41 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2024 - 13:22 PDT
Investigating
We are currently investigating this issue. Most helpdesk should be functioning normally.
Posted Sep 18, 2024 - 12:43 PDT
This incident affected: Helpdesk (REST API) and Helpdesk Clusters (us-central1-d8ff).
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