Increased latency in the help center / contact form

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Nov 01, 2023 - 00:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2023 - 17:33 UTC
This incident affected: Help Center (REST API, Customer Help Center website, Custom Domains).