Facebook and Instagram temporarily disabled

Incident Report for Gorgias

Resolved

Facebook and Instagram integration are back to normal. Messages can now be received and sent as usual.
Posted May 18, 2018 - 01:14 UTC

Investigating

Facebook/Instagram integration is currently not working. No messages can be received or sent using Gorgias. Please use Facebook & Instagram directly while we investigate. Thank you for your understanding.
Posted May 17, 2018 - 18:25 UTC
This incident affected: Helpdesk Integrations (Facebook Posts & Comments).