Ticket counts & live notifications are experiencing delays

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Nov 04, 2019 - 19:10 UTC

Investigating

We're currently experiencing some significant delays in ticket view count updates and notifications such as new live messages updates. We're investigating - will post updates here.

Posted Nov 04, 2019 - 16:26 UTC

This incident affected: Helpdesk (REST API).