Twilio explains the issue by the increase of the traffic during BFCM period. Customers may experience intermittent SMS and MMS delivery delays.
Posted Nov 28, 2022 - 13:28 UTC
Investigating
Currently we are facing minor delays on SMS delivery for US numbers due to a Twilio minor outage on North America numbers. This may concerns: - SMS Delivery Delays from Twilio short code Numbers to US Carriers - SMS Delivery Delays from Twilio Toll-Free Numbers to US Carriers
Posted Nov 28, 2022 - 09:37 UTC
This incident affected: Helpdesk Integrations (SMS).