Major outage in one of our clusters
Incident Report for Gorgias
This incident has been resolved.
Posted May 25, 2021 - 08:01 PDT
A fix has been implemented and we are monitoring the results.
Posted May 25, 2021 - 07:02 PDT
We are currently investigating this issue.
Posted May 25, 2021 - 06:36 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-2607).