External integration messages might be processed with a delay

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Jun 03, 2021 - 22:55 PDT

Investigating

We are currently investigating this issue.

Posted Jun 03, 2021 - 21:31 PDT

This incident affected: Helpdesk Integrations (Email, Gmail, Outlook, Live Chat, Facebook Posts & Comments, Instagram comments, Facebook Messenger, Instagram Direct Messages).