Major database upgrade - Downtime scheduled

Scheduled Maintenance Report for Gorgias

Completed

The scheduled maintenance has been completed.
Posted May 16, 2020 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2020 - 08:01 UTC

Scheduled

We are going to upgrade our main database to a newer version. This should bring more stable and increased performance. The migration is scheduled to last 1 hour starting on Saturday ,16 1am Pacific time. During the maintenance period, the Helpdesk will be unavailable.
Posted May 14, 2020 - 10:03 UTC
This scheduled maintenance affected: Helpdesk (REST API, Web App).