Direct email integrations not working correctly

Incident Report for Gorgias

Resolved

We have deployed a fix and this incident has been resolved.

Posted Oct 29, 2024 - 13:37 PDT

Identified

We have found out that this is a visual bug and that the integrations are still working correctly, we will deploy a patch shorty to fix this issue.

Posted Oct 29, 2024 - 13:21 PDT

Investigating

We are currently investigating an issue with our Outlook and Gmail integrations.

Posted Oct 29, 2024 - 12:59 PDT

This incident affected: Helpdesk Integrations (Gmail, Outlook).