Unable to process some Gorgias chat messages

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Mar 05, 2023 - 19:51 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 05, 2023 - 18:59 UTC

Investigating

We are currently investigating this issue.
Posted Mar 05, 2023 - 18:11 UTC
This incident affected: Helpdesk Integrations (Live Chat).