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Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted May 07, 2026 - 04:01 UTC

A fix has been implemented and we are monitoring the results.

Posted May 07, 2026 - 03:53 UTC

We are continuing to work on a fix for this issue.

Posted May 07, 2026 - 02:43 UTC

We are currently investigating this issue.

Posted May 07, 2026 - 02:24 UTC

This incident affected: Helpdesk (Web App) and Helpdesk Clusters (aus-southeast1-fcb9).