Issues with closing tickets

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Sep 15, 2026 - 11:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2026 - 11:06 UTC

Investigating

We are currently investigating this issue.
Posted Sep 15, 2026 - 10:42 UTC
This incident affected: Helpdesk (Web App).