The chat application is unavailable

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Mar 09, 2026 - 18:40 UTC

Monitoring

The issue has been resolved, and the chat is functioning normally again. We will continue to monitor the situation.
Posted Mar 09, 2026 - 18:14 UTC

Investigating

The chat application is currently unavailable for most shoppers. The team is looking into the issue.
Posted Mar 09, 2026 - 18:07 UTC
This incident affected: Helpdesk Integrations (Live Chat).
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