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Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Oct 16, 2023 - 04:30 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2023 - 03:52 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 16, 2023 - 03:24 PDT
Update
We are continuing to investigate this issue.
Posted Oct 16, 2023 - 02:28 PDT
Investigating
We are currently investigating this issue.
Posted Oct 16, 2023 - 02:25 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-2607).