Everything should be working normally now on facebook comments.
Posted Apr 25, 2024 - 13:39 UTC
Monitoring
The incident has been resolved from Meta, we're monitoring to see if everything is back to normal
Posted Apr 25, 2024 - 12:58 UTC
Identified
Facebook has reported on their status page some issues with their apis https://metastatus.com/. You might have some issues receiving comments from Facebook and Instagram into Gorgias. We'll monitor the issue and get back to you
Posted Apr 25, 2024 - 10:08 UTC
This incident affected: Helpdesk Integrations (Facebook Posts & Comments).