Ticket Views do not reflect latest ticket changes
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Oct 18, 2023 - 12:18 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 18, 2023 - 12:09 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 18, 2023 - 09:16 PDT
Investigating
We are currently investigating this issue.
Posted Oct 18, 2023 - 08:12 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-2607).