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Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted May 08, 2023 - 21:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2023 - 20:53 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 08, 2023 - 20:16 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 08, 2023 - 17:50 UTC

Investigating

We are currently investigating this issue.
Posted May 08, 2023 - 17:07 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-central1-d8ff).
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