All Shopify data has been refreshed, you should not notice discrepancies anymore between Gorgias and your Shopify stores.
Posted Dec 12, 2019 - 16:51 UTC
Identified
Since Monday night, Shopify order data has not been updating correctly into Gorgias. We have released a fix for this and are currently refreshing all Shopify data. Old data may still be displayed into Gorgias while this refresh is in progress; once it's over, all your Shopify data should be up to date. We will keep you updated about the progress of this refresh.
Posted Dec 11, 2019 - 20:03 UTC
This incident affected: Helpdesk Integrations (Shopify integration).