Delayed sync of Shopify and Recharge data

Incident Report for Gorgias

Resolved

A fix has been implemented.
Posted Aug 20, 2021 - 00:42 UTC

Identified

The issue has been identified.
Posted Aug 19, 2021 - 23:54 UTC

Investigating

We are currently investigating this issue.
Posted Aug 19, 2021 - 23:15 UTC
This incident affected: Helpdesk Integrations (Shopify integration, ReCharge integration).