Performance degradation causing partial outage

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Sep 07, 2023 - 17:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 17:38 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-central1-c433).