A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2025 - 12:48 UTC
Identified
We've identified the root cause of the issue and are actively mitigating it
Posted Sep 24, 2025 - 12:26 UTC
Investigating
Some help centers are returning 404's, we are aware of the issue and are currently investigating. Our team is actively investigating the issue and has escalated the matter to ensure a swift resolution. We understand the inconvenience this may cause and appreciate your patience as we work to restore normal functionality
Posted Sep 24, 2025 - 12:17 UTC
This incident affected: Help Center (Customer Help Center website).