Delays in data processing
Incident Report for
Gorgias
Resolved
We managed to identify and resolve the incident, all systems should now be operational
Posted
Sep
30
,
2025
-
22:05
UTC
Update
A fix has been implemented and we are monitoring the results.
Posted
Sep
30
,
2025
-
21:42
UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Sep
30
,
2025
-
21:30
UTC
Investigating
We are currently investigating this issue. Some features, including ecommerce data and chat messages may appear with delays.
Posted
Sep
30
,
2025
-
21:25
UTC
This incident affected: Helpdesk Integrations (Live Chat, Shopify integration).
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