Messages sent from Gorgias are not being sent

Incident Report for Gorgias

Resolved

We've identified the issue, we're currently delivering all the messages that were not sent in the last hour. Everything should be back to normal within about 5 minutes.
Posted Aug 21, 2019 - 09:33 UTC

Investigating

We're currently investigating the issue. We'll post an update as soon as we identify the problem.
Posted Aug 21, 2019 - 08:59 UTC
This incident affected: Helpdesk (REST API).