Failures on the delivery of Whatsapp messages
Incident Report for
Gorgias
Resolved
Meta's status page now reports the issue as resolved, and we've stopped observing new occurrences of the Whatsapp message failures.
Posted
Apr
03
,
2024
-
14:31
PDT
Identified
Meta is currently experiencing an outage to their Messenger and Whatsapp APIs (see
https://metastatus.com/
).
Whatsapp outbound ticket messages may fail with the `too many 500 error responses` error but should get successfully delivered on retries.
Posted
Apr
03
,
2024
-
13:21
PDT
This incident affected: Helpdesk Integrations (WhatsApp).
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