Outdated search results in ticket search and views filters

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Mar 29, 2023 - 01:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2023 - 23:39 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 28, 2023 - 22:39 PDT

Update

We are continuing to investigate this issue.
Posted Mar 28, 2023 - 22:38 PDT

Investigating

We are currently investigating this issue.
Posted Mar 28, 2023 - 21:55 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (aus-southeast1-fcb9).
← Current Status Powered by Atlassian Statuspage