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Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Mar 29, 2023 - 01:03 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 28, 2023 - 23:39 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 28, 2023 - 22:39 PDT
Update
We are continuing to investigate this issue.
Posted Mar 28, 2023 - 22:38 PDT
Investigating
We are currently investigating this issue.
Posted Mar 28, 2023 - 21:55 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (aus-southeast1-fcb9).
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