Delayed Incoming Facebook messages

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Sep 12, 2018 - 23:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2018 - 22:21 UTC

Investigating

We are currently investigating this issue.
Posted Sep 12, 2018 - 20:50 UTC
This incident affected: Helpdesk Integrations (Facebook Posts & Comments).