Incoming email delays for forwarding integrations

Incident Report for Gorgias

Resolved

The issue appears to be fixed and our email service provider is resending all missed emails
Posted Sep 01, 2021 - 14:48 UTC

Monitoring

We are receiving less incoming notifications from our 3rd party provider for forwarding emails integrations which can cause delays for incoming emails.
Posted Sep 01, 2021 - 12:30 UTC
This incident affected: Helpdesk Integrations (Mailgun inbound email).