Outdated search results in ticket search feature
Incident Report for Gorgias
This incident has been resolved.
Posted Mar 21, 2023 - 11:00 PDT
A fix has been implemented and we are monitoring the results.
Posted Mar 21, 2023 - 10:02 PDT
The issue has been identified and a fix is being implemented.
Posted Mar 21, 2023 - 10:00 PDT
We are currently investigating this issue.
Posted Mar 21, 2023 - 09:58 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).