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Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Mar 21, 2023 - 11:00 PDT

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2023 - 10:02 PDT

The issue has been identified and a fix is being implemented.

Posted Mar 21, 2023 - 10:00 PDT

We are currently investigating this issue.

Posted Mar 21, 2023 - 09:58 PDT

This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).