Some customers are experiencing higher load times
Incident Report for Gorgias
This incident has been resolved.
Posted Sep 28, 2018 - 16:23 PDT
We are continuing to work on a fix for this issue.
Posted Sep 28, 2018 - 16:22 PDT
Some customers with a high volume of customers/tickets are experiencing a general slow-down of the helpdesk - especially in the ticket views. We've identified the source, however, it's going to take a bit of time to fix. Thank you for your patience.
Posted Aug 10, 2018 - 16:58 PDT
This incident affected: Helpdesk (REST API).