Some emails may be sent with a delay

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Jun 04, 2021 - 12:46 UTC

Monitoring

Our emails service provided a fix, it still has some minor delays, but we are monitoring the state right now.
Posted Jun 03, 2021 - 16:31 UTC

Identified

Our email service provider is currently investigating an issue with emails being sent with a delay. We will let you know ASAP as soon as we hear more from them.
Posted Jun 03, 2021 - 13:08 UTC
This incident affected: Helpdesk Integrations (Mailgun outbound email).