Gmail integrations disconnecting

Incident Report for Gorgias

Resolved

Everything is operational now. We are still investigating what caused this issue.
Posted Nov 23, 2021 - 10:35 UTC

Investigating

Some Gmail integrations started to disconnect automatically, starting from 1:00PM UTC. So far reconnecting the integration has worked to restore the functionality.
We are investigating the issue to understand the causes.
Posted Nov 22, 2021 - 17:01 UTC
This incident affected: Helpdesk Integrations (Gmail).