Outdated search results in ticket search feature
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Apr
15
,
2023
-
20:07
UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Apr
15
,
2023
-
20:02
UTC
Identified
The issue has been identified and a fix is being implemented.
Posted
Apr
15
,
2023
-
18:00
UTC
Investigating
We are currently investigating this issue.
Posted
Apr
15
,
2023
-
16:54
UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (europe-west3-86c1).
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Outdated search results in ticket search feature
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