Delay receiving Webhooks
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Nov 04, 2021 - 10:01 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 04, 2021 - 08:56 PDT
Identified
We are currently experiencing latency treating incoming data causing some delay on data updates
Posted Nov 04, 2021 - 08:42 PDT
This incident affected: Helpdesk Integrations (Mailgun inbound email, Gmail, Outlook, Live Chat, Facebook Posts & Comments, Instagram comments, Shopify integration, Facebook Messenger, ReCharge integration, Native Phone, Instagram Direct Messages).