Delay in the import or missing Gmail messages
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Nov
21
,
2023
-
12:43
PST
Monitoring
We implemented a fix for the issue, and we're monitoring the results. So far it seems like everything is back to normal.
Posted
Nov
21
,
2023
-
12:02
PST
Identified
Starting from 10 am on November 21st our users may have experienced a delay in the import or missing Gmail messages.
We have identified the cause and are currently working on a fix.
Posted
Nov
21
,
2023
-
09:26
PST
This incident affected: Helpdesk Integrations (Gmail).
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