Major helpdesk outage
Incident Report for
Gorgias
Resolved
Recovery complete. The helpdesk should be fully functional. Sorry for your inconvenience and thank you for understanding.
Posted
Mar
23
,
2019
-
05:28
UTC
Identified
We've identified the issue and are recovering the incoming events.
Posted
Mar
23
,
2019
-
05:00
UTC
Investigating
We are currently investigating an outage of the helpdesk.
Posted
Mar
23
,
2019
-
04:50
UTC
This incident affected: Helpdesk (REST API).
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