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Incident Report for Gorgias

Resolved

All delayed data has been processed and the system is now stable.

Posted Oct 13, 2025 - 05:54 UTC

We are still consuming the delayed data.

Posted Oct 12, 2025 - 21:46 UTC

The system started to recover and we are consuming the delayed data.

Posted Oct 12, 2025 - 20:41 UTC

A fix was implemented and we are monitoring the progression.

Posted Oct 12, 2025 - 20:17 UTC

We are still investigating the issue

Posted Oct 12, 2025 - 19:48 UTC

We are currently investigating this issue.

Posted Oct 12, 2025 - 19:05 UTC

This incident affected: Helpdesk Clusters (us-east1-c94b).