Ticket Search is delaying on one of the helpdesk cluster

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted May 21, 2026 - 08:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2026 - 08:12 UTC

Investigating

We are currently investigating this issue.
Posted May 21, 2026 - 07:21 UTC
This incident affected: Helpdesk Clusters (europe-west4-e7f4).
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