Increase in latency and error rate

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Sep 06, 2022 - 22:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2022 - 19:04 UTC

Investigating

We are currently investigating this issue. Rules execution might be delayed.
Posted Sep 06, 2022 - 18:57 UTC
This incident affected: Helpdesk Clusters (us-east1-2607).