Increase in latency and error rate

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Sep 06, 2022 - 15:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2022 - 12:04 PDT

Investigating

We are currently investigating this issue. Rules execution might be delayed.

Posted Sep 06, 2022 - 11:57 PDT

This incident affected: Helpdesk Clusters (us-east1-2607).