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Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted 2 years ago. May 05, 2023 - 16:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. May 05, 2023 - 16:24 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 2 years ago. May 05, 2023 - 16:24 UTC

Investigating

We are currently investigating this issue.
Posted 2 years ago. May 05, 2023 - 15:55 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east4-65cd).