Messages-Per-Ticket metric may be wrong
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Oct
10
,
2023
-
12:41
UTC
Monitoring
A fix has been implemented and we are monitoring the results. messages-per-ticket metrics should be correct now
Posted
Oct
10
,
2023
-
12:17
UTC
Identified
We are continuing to work on a fix for this issue.
Posted
Oct
10
,
2023
-
10:43
UTC
Investigating
We are currently investigating this issue.
Posted
Oct
10
,
2023
-
10:14
UTC
This incident affected: Helpdesk Clusters.
×
Subscribe to Incident
Subscribe to updates for
Messages-Per-Ticket metric may be wrong
via . You'll receive .